Tag: cisco

TAC Tales #9: Left Hanging

When I was still a new engineer, a fellow customer support engineer (CSE) asked a favor of me. I’ll call him Andy. “I’m going on PTO, could you cover a case for me? I’ve filed a bug and while I’m...

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10 years a CCIE

When I approached my tenth anniversary of first passing the CCIE routing/switching exam (November 2004-2014), I had the idea to post some short reflections on the exam, its value, and my personal experience being a CCIE. I hoped...

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Tac Tales #5: MWAM

New Year’s resolutions are made to be broken, and I haven’t been keeping up with my resolution to do more blog posts.  Now that I am back at Cisco, I am focusing on programmability and automation, and I do have a lot...

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Goodbye Juniper, Hello Cisco

I feel a bit of guilt for letting this blog languish for a while. I can see from the response to my articles explaining confusing Juniper features that my work had some benefit outside my own edification, and so I hate to leave...

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